Quality assurance

Quality control by our own team, during production and before shipment

We ship nothing unchecked. Our own team checks every order twice on site at the producer in China: during production and after completion, before shipment. The yardstick is the approved sample and your specification, unless agreed otherwise.

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Quality system

Two on-site checks before delivery

Before the series starts, a physical sample is approved. Our own team measures the two checks below against this approved sample.

Check during production

While manufacturing is under way, our own team checks the goods on site at the producer. Deviations show up before the whole batch is finished, while they can still be corrected.

Final check before shipment

Once the batch is complete, our team checks the finished goods again on site at the producer, before shipment, against the approved sample and your specification.

Proven producer network

Producers we know personally

We work with producers in China that we visit and vet before the first order, including a business licence check. We deal with them directly, without middlemen.

Our producers are closer to our own generation: people who know their craft and get better every year. We chose this on purpose. We want to work with the same factories for many years, and owners our age will not be handing their business to a successor in a few years.

On request we additionally cover every shipment with marine cargo insurance. Your goods are protected all the way from China to your delivery address.

Inspection basis

What our team checks

An inspection is only useful when the acceptance criteria are clear beforehand. The written specification and the sample you approved form the basis. Depending on the product, the check covers dimensions, material, workmanship, colours, finishing, labels, packaging and the agreed quantity. Product-specific requirements are recorded before production rather than improvised at the end.

The check during manufacturing provides an early comparison while corrections are still possible. Our team then runs the final check on the finished goods at the producer before loading. Findings are compared with the approved requirements so that a decision can be made before the shipment leaves China.

Traceability

From approved sample to shipment

Quality assurance starts before the purchase order, with a manufacturer whose capabilities fit the product. It continues with sampling and written approval, the check during production and the final check by our own team before shipment. Keeping the same reference across all stages reduces misunderstandings between buyer, sourcing partner and factory.

Practical resources