Before a first order, we verify the manufacturer, including its business licence, and compare its capabilities with the approved construction. During production, samples can be checked against the approval while corrections are still possible.
Our own team in China checks the caps twice, on site at the producer. The first check takes place once the first caps are sewn and embroidered, when embroidery position, brim length and the finish of the metal parts can still be corrected. The second check covers the finished goods before shipment. Depending on the cap, the checklist covers dimensions, symmetry, seams, brim shape, closure, logo position, colour, labels, packaging and quantity.
Typical cap faults are crooked embroidery, visible joins in the stitching, brims that differ from the agreed length and metal parts in the wrong finish. They almost always arise when a detail could only be seen in a picture and was never written down. AI-generated mockups are a good starting point for that reason, but they do not replace measurements. That is why we always send you the sample as a real cap: how stiff the brim is, how the fabric feels and how dense the embroidery sits only shows when you hold it.