For most buyers, importing from China is a black box. The language is foreign, so is the business culture, prices are hard to read and there is no face on the other side. Nobody should have to trust blindly for that. So with us a handshake counts like a signature. We calculate openly. If we name a price, we do everything to keep it there. The same goes for the delivery date.
Trust is shown, not claimed. Ours is shown by two locations staffed by us in person, two checks by our own team on site, during and after production, before every shipment, a German GbR based in Hamburg with Hamburg as place of jurisdiction, and a German invoice your bookkeeping treats like any domestic supplier.
Every manufacturer is vetted before the first order, including a business licence check. A physical sample you approve sets the standard against which the series and every reorder are inspected.